Because a Service Is Individually Produced and Is Virtually Unique

question 82

Multiple Choice

Because a service is individually produced and is virtually unique, the service is said to have _____.

• A) intangibility
• B) inseparability
• C) profitability
• D) heterogeneity
• E) perishability

---

Definitions:

Performance

The action of performing a task or function, commonly used to evaluate how well an activity is executed or a goal is achieved.

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions and those of others.

Job Performance

The level at which an individual executes their job responsibilities and tasks, often measured against pre-defined standards.

Cognitive Ability

Refers to the capacity to perform various mental activities involved in learning, reasoning, problem-solving, and understanding complex ideas.