The Performance Gap Part of the Expectations Gap, as Defined

question 31

Multiple Choice

The performance gap part of the expectations gap, as defined by Porter, is a combination of which two components?

• A)Information gap and communications gap.
• B)Deficient standards and deficient performance.
• C)Reasonableness gap and deficient standards.
• D)Communications gap and deficient performance.

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Definitions:

Governor

A governor is an elected official who serves as the head of a state or province in a federal system, wielding executive authority and responsibility over government operations and policies within that jurisdiction.

Conscious Awareness

A state of being where an individual is fully alert and aware of their thoughts, feelings, and environment.

Psychotherapy

A therapeutic intervention centered on talking with a mental health professional to address emotional or psychological issues.

Collective Unconscious

In Jung’s version of psychoanalysis, the proposition that all people share certain unconscious ideas because of the history of the human species.