To Be a Good Listener, a Manager Should

question 26

Multiple Choice

To be a good listener, a manager should:

• A) interrupt the sender when he or she is being unclear.
• B) avoid looking directly at the sender to keep from embarrassing him or her.
• C) paraphrase what the sender has said.
• D) not ask questions.
• E) repeat exactly what the sender said.

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Definitions:

Writing Process

The series of steps or stages involved in producing a written document, typically including prewriting, drafting, revising, editing, and publishing.

Writing Phase

The stage in a project or process where the main task involves creating written content.

Adapt Message

The process of modifying communication to better suit the audience or context in which it is delivered.

Audience

The group of people for whom a message, piece of content, or performance is intended.