Customer Relationship Management Is a Technique That Uses IT to Develop

question 88

True/False

Customer relationship management is a technique that uses IT to develop an ongoing relationship with customers to maximize the value an organization can deliver to them over time.

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Definitions:

Role

is the function or part played by a person or thing in a particular situation or context.

Various Capacities

The different roles, functions, or positions that an entity or individual can hold or perform.

Early Retirement

The act of leaving one's professional career or job before the traditional retirement age, often due to personal choice or organizational incentives.

Incentive Packages

A collection of financial and non-financial rewards offered to employees to motivate performance and achieve organizational goals.