The Development of a Set of Functional-Level Strategies That Support

question 90

Multiple Choice

The development of a set of functional-level strategies that support a company's business-level strategy and strengthen its competitive advantage is known as:

• A) total quality management.
• B) human resource management.
• C) value chain management.
• D) materials management.
• E) marketing management.

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Definitions:

Sales

The total receipts from transactions involving the provision of goods or services to customers.

Residual Income

This refers to the amount of net income generated by a business in excess of its minimum expected return; it is a metric used to assess the excess profit compared to the equity capital invested.

Invested Assets

Financial assets and securities that a company or individual allocates funds to with the expectation of generating income or profit.

Operating Income

Income generated from regular business operations, excluding revenue and expenses from non-operating activities.