According to Henri Fayol, Discipline Refers To

question 13

Multiple Choice

According to Henri Fayol, discipline refers to:

• A) the ability to act on one's own without direction from a superior.
• B) shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group.
• C) the justice, impartiality, and fairness to which all organizational members are entitled.
• D) the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities.
• E) Stability of tenure of personnel

Understand the role of questions in sales discussions and the SPIN approach.

Comprehend the impact of personal appearance and attitude on sales.

Know the importance of demonstrating product knowledge.

Identify strategies for beginning a sales presentation effectively.

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Definitions:

Price List

A document or display that lists the prices of goods or services offered by a company.

Brochure

A printed or digital informative document that presents information about a product, service, or company, often used in marketing to attract potential customers or clients.

Persuasive Communication

The use of language and messages to influence someone’s attitudes, beliefs, or actions in a desired way.

Nonverbal Communications

The transmission of messages or information through body movements, facial expressions, gestures, and other physical cues rather than words.