________ Is the Study of the Factors That Have an Impact

question 82

Multiple Choice

________ is the study of the factors that have an impact on how individuals and groups respond to and act in organizations.

• A)Hawthorne studies
• B)Organizational behavior
• C)Management science
• D)Scientific management
• E)Administrative management

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Definitions:

Central Selling Point

The central selling point is the unique advantage or benefit of a product or service that makes it stand out from competitors and appeals to customers.

Persuasive Requests

Communications intended to influence the attitudes or actions of others towards a specific outcome or decision.

Anticipate Resistance

The act of foreseeing and preparing for objections or opposition in the context of persuasion or proposal.

Adjustment

The process of modifying or altering something to achieve a desired fit, appearance, or outcome.