The Process of Creating New Products That Customers Want Is

question 26

Multiple Choice

The process of creating new products that customers want is called:

• A) market segmentation.
• B) total quality management.
• C) cost control.
• D) innovation.
• E) restructuring.

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Definitions:

Consumer Protection Act

A set of laws designed to protect the rights and interests of consumers by regulating fair trade, competition, and accurate information in the marketplace.

Collection Agencies

Companies that pursue the collection of debts on behalf of creditors.

Licensed

Having officially received permission from the relevant authorities to perform, conduct, or carry out a particular activity or service.

Sodium Hydroxide

A highly caustic metallic base and alkali salt commonly used in manufacturing and as a chemical reactant.