The Quality Cost of Prevention

question 38

Multiple Choice

The quality cost of prevention:

• A) Includes the cost of detecting poor-quality outputs.
• B) Refers only to zero-defect programs.
• C) Is considered an "upstream" (i.e., prior-to-production) cost.
• D) Is a component of the cost of non-conformance.
• E) Includes the cost of lost business due to poor-quality outputs.

Differentiate between various geographical and cultural approaches to job design, including American, German, and Japanese models.

Analyze the effects of job design approaches on employee satisfaction, involvement, and organizational outcomes.

Grasp the key concepts of job characteristics theory, including critical job dimensions and psychological states.

Understand the concept and significance of extrinsic and intrinsic rewards in the workplace.

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Definitions:

Diverse Workforce

An employment setting comprised of individuals from various backgrounds, including race, gender, age, and cultural heritage.

Job Rotation

The practice of moving employees between different tasks or positions within an organization to increase versatility and reduce boredom.

Task Variety

The degree to which a job or role involves a wide range of different activities requiring various skills and knowledge.

Vertical Loading

Vertical loading is a management practice of delegating more authority and higher-level tasks to employees to enhance their skills and motivation.