Which of the Following Is Not an External Nonfinancial Measure

question 129

Multiple Choice

Which of the following is not an external nonfinancial measure of quality?

• A) Number of defective parts produced.
• B) Number of defective units shipped to customers.
• C) Number of customer complaints.
• D) Delivery delays (e.g., difference between scheduled and actual delivery date).
• E) Percentage of products that experience early or excessive failure.

---

Definitions:

Joe Louis

An American professional boxer and heavyweight champion from 1937 to 1949, known for his significant impact on the sport and cultural barriers he broke through his achievements.

Franklin Delano Roosevelt

The 32nd President of the United States (1933-1945) known for his leadership during the Great Depression and World War II, as well as the implementation of the New Deal.

Political Views

Individuals' ideologies or beliefs regarding politics, governance, and public policies, which can range across a spectrum from conservative to liberal.

Political Setbacks

Events or developments that hinder or reverse the progress of a political agenda, campaign, or the career of political figures.