Which of the Following Statements About Product Quality Is Not

question 144

Multiple Choice

Which of the following statements about product quality is not true?

• A) In almost all cases detecting and fixing quality problems before delivering to customers are far less expensive than dealing with quality failures in the field after delivery has been made to the customers.
• B) In general, designing quality into products is far less expensive than trying to detect quality problems during production.
• C) Quality failure costs should include the possible opportunity cost of lost future sales.
• D) The most expensive cost to the firm for a quality failure in the field is most likely the cost of emergency service to fix the problem or to replace the product.
• E) The cost of fixing quality problems after delivery to the customer is likely to exceed both the cost of designing quality into the product and the cost of detecting quality defects during production.

Describe the distribution of wealth and income in different societies.

Identify different social classes and strata within societies.

Recognize the historical and cultural contexts that influence social stratification.

Analyze how social stratification is represented in media and literature.

---

Definitions:

Epigenetics

A field of genetics that studies how external or environmental factors can switch genes on and off, affecting gene expression without changing the DNA sequence.

Expressed

The act of conveying or manifesting thoughts, feelings, or ideas verbally or through actions.

Psychosexual Theory

A Freudian theory that proposes that children pass through a series of stages centered on erogenous zones; failures in resolving conflicts at any stage can lead to fixations in adulthood.

Freud

Sigmund Freud was an Austrian neurologist and the founder of psychoanalysis, a method for treating psychopathology through dialogue between a patient and a psychoanalyst.