Customer Response Time (CRT) Can Be Defined As

question 158

Multiple Choice

Customer response time (CRT) can be defined as:

• A) The time lapse between when a customer places an order and when that order is delivered to the customer.
• B) Wait time + manufacturing time.
• C) Manufacturing lead time + production cycle time.
• D) Receipt time + delivery time.
• E) Manufacturing lead time less delivery time.

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Definitions:

Compensable Factors

Elements of a job that are used to determine the appropriate compensation for that job, such as skill level, effort, responsibility, and working conditions.

Working Conditions

The environment in which employees operate, including aspects like safety, hours, and physical demands.

Responsibilities

Duties and tasks that an individual or entity is required or expected to carry out or fulfill in a specific role or function.

Competency-Based Pay

A compensation strategy where employees are paid based on their skills, knowledge, and performance levels rather than their job title or position.