After Critical Success Factors (CSFs) Have Been Identified, the Next

question 52

Multiple Choice

After critical success factors (CSFs) have been identified, the next step in developing a competitive strategy is to develop relevant and reliable measure for these CFSs.These measures are important to help the organization:

• A)Make profit for any extended period.
• B)Increase sales above previous year(s).
• C)Develop policies to enhance customer profitability.
• D)Improve productivity in selected product areas.
• E)Monitor progress toward achieving strategic goals.

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Definitions:

Goal Setting

The process of identifying specific, measurable, attainable, relevant, and time-bound objectives that guide individuals or teams.

Reward Systems

Structures implemented by organizations to recognize and reward employee performance, aiming to motivate and retain talent.

Motivational

Pertaining to or involving the process that initiates, guides, and maintains goal-oriented behaviors.

Goal Setting

The method of setting clear, quantifiable, attainable, pertinent, and time-limited goals to lead individual or corporate advancement.