When Managers Produce Value for the Customer, Their Orientation Consists

question 20

Multiple Choice

When managers produce value for the customer, their orientation consists of all the following except:

• A) Quality and Service.
• B) Timeliness of delivery.
• C) The ability to respond to the customer's desire for specific features.
• D) State of the art manufacturing facilities.

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Definitions:

ICT-enabled

Pertaining to activities or processes that are facilitated or improved through the use of Information and Communication Technologies.

Formal Economy

An economy that is taxed and monitored by the government and is included within a nation's gross national product; opposed to the informal economy.

Gig Economy

An economic sector consisting of temporary, flexible jobs often facilitated by digital platforms where companies operate with independent workers for short-term engagements.

Social Standing

The position or rank of a person or group within the hierarchical social structure of a society.