A Professor Conducts a Study on Tipping Behavior in Restaurants

question 10

Multiple Choice

A professor conducts a study on tipping behavior in restaurants and hotels, which is designed to determine whether factors such as posture and communication influence tips left by customers. He conducts this study based on his experience in working at a restaurant as a youth. From this scenario, it can be inferred that the initial idea for the professor's study stems from:

• A)past research.
• B)his common sense and intuition or gut feeling.
• C)a scientific theory.
• D)his observation of an actual event.

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Definitions:

FOB Destination

A shipping term indicating that the seller owns the goods in transit and is responsible for freight charges and any damage until the goods are delivered to the buyer’s location.

Freight Costs

Expenses associated with transporting goods between the vendor and the buyer, which may be borne by either party.

Sales Discount

A reduction from the usual cost of a product or service offered to customers to encourage prompt payment or increase sales.

Customers Pay

refers to the transactions where customers remit payment for goods or services received from a business.