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Which of the Following Statements Is Most Correct

question 20

Multiple Choice

Which of the following statements is most correct?


Definitions:

Customer Relationship Management

A strategy for managing an organization's interactions with current and potential customers, often using data analysis to study large amounts of information.

Lasting Relationships

Long-term associations formed between individuals or organizations based on trust, mutual benefits, and shared values.

Process Value Analysis

A business methodology focused on increasing the efficiency of processes by analyzing their inputs and outputs.

Core Processes

Fundamental business processes that are essential to the operation of a company and its ability to provide value to customers.

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