An Implicit Service Implies Psychological Benefits That the Customer May

question 14

True/False

An implicit service implies psychological benefits that the customer may sense only vaguely.

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Definitions:

Ease Of Learning

The degree to which a new skill, concept, or behavior can be acquired with minimal effort or difficulty.

Column Proportion

The ratio of the count in a specific category to the total count in the column, often represented as a percentage.

SAS Proficiency

Mastery or expertise in navigating and utilizing SAS software for performing sophisticated data analysis and statistical computations.

Very Proficient

Describes a high level of skill or competence in a particular activity or knowledge area.