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Describe the implications of the product-process matrix for process design in a competitive situation.
Incidental
Referring to something that occurs as a minor or secondary consequence of something else.
Unintentional Benefit
A positive outcome or advantage that occurs without the intent to produce such an effect, often an incidental result of an action.
Directly Benefit
To receive an immediate, positive impact from an action or decision, without intermediary steps.
Third Party
An entity or individual that is not directly involved in an agreement or transaction but may be affected by its outcome.
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