Examlex
What is a capacity cushion, and why would a firm have one?
Positive Image
The perception or representation of someone or something in an optimistic and favorable way.
Telephone Etiquette
The set of norms, behaviors, and procedures used when communicating on the phone, ensuring courteous and professional interaction.
HIPAA
The Health Insurance Portability and Accountability Act, a US law designed to protect patient health information privacy.
Patient Confidentiality
The ethical principle and legal duty of healthcare professionals to protect personal information disclosed by patients during the course of a medical treatment.
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