The Goods-Services Continuum Consists of Which Set of the Following

question 19

Multiple Choice

The goods-services continuum consists of which set of the following categories?

• A)No goods, some goods, even mix, some service, no service
• B)Pure goods, core goods, core services, pure services
• C)No service, some service, good service, excellent service
• D)Self-service, help desk service, face-to-face service, service-with-a-smile
• E)None of these

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Definitions:

Vertical Ruler

A tool displayed along the side of a document window in word processing software, used for measuring and aligning text, images, and other elements vertically.

Zoom Level

The degree to which a document or image can be enlarged or reduced for viewing or editing.

Touch/Mouse Mode

A user interface feature that optimizes the interaction method based on whether a touch screen or a mouse is being used.

Backstage View

A feature in Microsoft Office applications that offers access to file management tasks and information about the document or application.