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According to the action research model, which of the following occurs during the "diagnose need for change" step?
Management
The process of planning, organizing, directing, and controlling resources to achieve organizational objectives efficiently and effectively.
Exception
A deviation from the rule, standard, or expected outcome.
Contingency Theory
A theory that suggests the effectiveness of a leadership style is contingent upon the context and situation at hand, and no one style is best in all circumstances.
Leadership
The action of leading a group of people or an organization by providing direction, implementing plans, and inspiring individuals to achieve collective goals.
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