XYZ Company as a Manager for XYZ Company, You Are Assigned to Assigned

question 26

Multiple Choice

XYZ Company
As a manager for XYZ Company, you are assigned to resolve a conflict between two departments of your organization, Department A and Department B.Both parties have equal power.Both the parties are under time pressure to resolve the conflict.You also realize that the parties lack trust/openness for problem solving.
Which conflict resolution style would you use in this situation?

• A) Forcing
• B) Yielding
• C) Avoiding
• D) Compromising
• E) Problem-solving

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Definitions:

Allport

Refers to Gordon Allport, an American psychologist known for his theory of personality traits.

Central Traits

Fundamental personality characteristics that are considered core to an individual's identity, according to Allport's theory.

Grace

A quality of acting with kindness, compassion, and care, often without expecting anything in return.

Psychologically Healthy

Refers to the state of mental well-being where individuals realize their own abilities, can cope with the normal stresses of life, work productively, and contribute to their community.