You Are Assigned to Resolve a Conflict Between Two Departments

question 75

Multiple Choice

You are assigned to resolve a conflict between two departments of an organization.Both parties have equal power.Both the parties are under time pressure to resolve the conflict.You also realize that the parties lack trust/openness for problem solving.You are actively searching for a middle ground between the interests of the two parties.Which of the following conflict resolution styles would you use in this situation?

• A)Forcing
• B)Yielding
• C)Compromising
• D)Avoiding
• E)Problem-solving

Acknowledge the value of career counseling services in enhancing job search skills, including interview preparation.

Understand the purpose and effective preparation of a résumé.

Comprehend the benefits and strategies for researching industries, competitors, and customer behaviors.

Realize the impact of online professional profiles and social media on hiring decisions.

---

Definitions:

Observational Learning

Learning new behavior by watching a model perform that behavior.

Vicarious Learning

The process of learning behaviors by observing the actions of others and the outcomes of those actions, without directly experiencing it oneself.

Social Cognitive

Refers to the use of cognitive processes in relation to understanding the social world, emphasizing the role of observational learning, imitation, and modeling.

Psychodynamic

A theoretical approach in psychology that emphasizes the systematic study of the psychological forces that underlie human behavior, feelings, and emotions and how they might relate to early experience.