The Norm of Reciprocity Is a Central and Explicit Theme

question 109

Multiple Choice

The norm of reciprocity is a central and explicit theme in _____ strategies.

• A)persuasion
• B)exchange
• C)upward appeal
• D)impression management
• E)coalition

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Definitions:

Learning

The process of acquiring new understanding, knowledge, behaviors, skills, values, or preferences through study, experience, or teaching.

Reality Shock

The experience of discovering that one's expectations of a profession or activity differ significantly from the actual experience.

Information Overload

A condition in which the volume of information one has to deal with exceeds one's capacity to process it effectively.

Organizational Socialization

refers to the process through which new employees learn the norms, values, behaviors, and social knowledge necessary to integrate into an organization and become productive members.