A Large Retail Organization Previously Divided Work Among Its Four

question 22

Multiple Choice

A large retail organization previously divided work among its four employee benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans) , another answered all questions about various forms of paid time off (e.g.vacations) , and so on.These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area.For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.This restructuring most likely increased each employee's _________________.

• A)sense of ownership
• B)absenteeism
• C)tendency to overwork
• D)self-talk
• E)competence

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Definitions:

Americans with Disabilities Act

A U.S. federal law enacted in 1990 that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places.

AIDS

Acquired Immunodeficiency Syndrome, a chronic, potentially life-threatening condition caused by the human immunodeficiency virus (HIV).

Equal Employment Opportunity Commission

A federal agency responsible for enforcing laws that make it illegal to discriminate against a job applicant or an employee.

Office of Federal Contract Compliance Procedures

An agency responsible for ensuring that employers doing business with the Federal government comply with the laws and regulations requiring nondiscrimination.