Which of These Statements About Emotional Labor Is True

question 151

Multiple Choice

Which of these statements about emotional labor is true?

• A)Jobs involving customer service do not require emotional labor.
• B)Research indicates that emotional display rules and standards are very similar around the world.
• C)Emotional labor demands are lower in jobs requiring a variety of emotions.
• D)Emotional labor demands are lower in jobs where interaction with clients is frequent.
• E)Emotional labor demands are higher in jobs requiring more intense emotions.

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