Which of the Following Best Explains the Meaning of the 80/20

question 31

Multiple Choice

Which of the following best explains the meaning of the 80/20 rule?

• A) 80% of quality defects are caused by 20% of problems
• B) An 80% improvement in performance can be expected by eliminating 20% of the causes of poor performance
• C) 20% of sales are generated by 80% of customers
• D) The benefits of performance increases accrue to 20% of people
• E) All of the above are interpretations of the 80/20 rule

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Definitions:

Survey Results

The collected data or findings from questionnaires designed to gather information on a specific topic or opinion.

Downward Communication

The flow of information from higher levels of organizational hierarchy (like managers) to lower levels (like employees).

Horizontal Communication

Information exchange between individuals or departments at the same level within an organization, aimed at coordinating tasks and activities.

Policy Decision

A choice made by a governing body or organization that sets a direction or action based on certain principles or objectives.