You Receive a Call from Your Cell Phone Service Provider

question 35

Multiple Choice

You receive a call from your cell phone service provider with questions about your satisfaction of their service.You cell phone service provider automatically records your answers as you give them and software translates those answers into into a data record.You service provider is using ______ for data entry.

• A) Optical Mark Recognition
• B) Optical Character Recognition
• C) Field editing
• D) Voice Recognition
• E) None of the above

Comprehend the impact of leadership on innovation and decision-making processes in organizations.

Understand the concept and applications of social network analysis within organizations.

Recognize the advantages and potential pitfalls of virtual teams in organizational settings.

Differentiate between permanent and temporary work groups within an organization.

---

Definitions:

Army Beta

Nonverbal counterpart to the Army Alpha that was used to evaluate the aptitude of illiterate, unschooled, or non-English-speaking recruits.

Yerkes

Refers to Robert M. Yerkes, an American psychologist known for his work in intelligence testing and comparative psychology.

Federal Law

Legislation enacted by the national government of a country, which applies to all its citizens and entities, superseding state or local laws in case of conflict.

Personality Tests

Assessments designed to measure and evaluate an individual's character traits, behaviors, and emotional patterns.