Which of the Following Best Describes the Role of Emotional

question 55

Multiple Choice

Which of the following best describes the role of emotional intelligence in determining outstanding job performance?

• A) Emotional intelligence has no impact on job performance
• B) Emotional intelligence has less impact on job performance than cognitive IQ does.
• C) Emotional intelligence and cognitive IQ have about the same impact on job performance.
• D) Emotional intelligence has more impact on job performance than cognitive IQ does.

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Definitions:

Psychological Issues

Mental health challenges that affect mood, thinking, and behavior.

Coping

The use of strategies to manage stressful or difficult situations, emotions, and thoughts in an attempt to maintain psychological well-being.

Reminiscence

The act of recalling past experiences or events, often used as a therapeutic technique in the care of individuals with dementia.

Malpractice

Failure to meet professional standards of care, resulting in harm to the patient.