When You Are Delivering Criticism,avoid

question 136

Multiple Choice

When you are delivering criticism,avoid

• A) accepting partial responsibility for the problem
• B) offering to help solve a problem, if appropriate.
• C) commenting about the person's personal life (unless their personal life has a proven impact on their work).
• D) delivering the remarks in private.

Identify the components of operations planning in manufacturing.

Understand the advantages of standardization in manufacturing processes.

Differentiate between customization and standardization in product manufacturing.

Distinguish between the operational characteristics of service providers and manufacturers.

---

Definitions:

Customer Data

Information that a business collects about its customers, including buying habits, preferences, and demographics, used to tailor marketing strategies and improve customer experiences.

Recency-Frequency-Monetary Analysis

A method of analyzing data that categorize customers by their buying patterns.

Customer Data

Information collected about customers that can include personal details, preferences, and behaviors, used to guide business decisions and marketing strategies.

Profit Potential

The capability of a business or investment to generate earnings over a period, indicating its financial viability and attractiveness.