Edward THall Describes the Day in the 1930s When,as a Supervisor

question 13

Essay

Edward T.Hall describes the day in the 1930s when,as a supervisor of a Dine (Navajo)work crew,he learned how to learn about cultural appropriateness.Read the passage below.Identify three characteristics of nonverbal communication that this passage illustrates.Explain.
"My tutorial with Sam Yazzie began the first time the two of us climbed into our truck.After I slammed my ill-fitting door,he turned around,looked at his door,and pulled it quietly shut.After I had slammed my door a couple of more times and he had pulled his shut quietly,I began to get the point." [from Edward T.Hall,West of the Thirties,p.80]

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Definitions:

Waste Elimination

The process of identifying and removing non-value-added activities or materials in a production or business operation to improve efficiency and reduce costs.

Activity-based Costing

An approach to costing that focuses on activities as the fundamental cost drivers, and assigns costs to products and services based on their consumption of these activities.

Manufacturing Overhead Costs

Costs in the manufacturing process that are not directly attributable to the specific product, including equipment maintenance and factory supervision.

Quality Improvement Process

Continuous efforts to enhance product quality, process efficiencies, or customer satisfaction.