Adam Believes That He Is a Good Listener Because He

question 22

Multiple Choice

Adam believes that he is a good listener because he doesn't interrupt others.However,Adam doesn't paraphrase or ask clarifying questions of the speaker,and he doesn't attend to the speaker's nonverbal cues.Adam is mistakenly assuming that

• A) effective communication is the listener's responsibility.
• B) listening is a passive process.
• C) talking has more advantages than listening.
• D) the communication model is accurate.

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Definitions:

Norms and Conformity

Relate to the implicit rules governing expected behavior within a group and the extent to which individuals adjust their behavior to align with group standards.

Team Dynamics

The behavioral relationships and processes that influence the effectiveness and productivity of a team.

Organizational Rules

Guidelines and procedures established within an organization to regulate behavior and processes, ensuring smooth operations and consistency.

Norms

Shared guidelines or rules of behavior that dictate what is considered proper or improper within a group or society.