According to the 20/80 Rule,sales Personnel Should Spend the First

question 97

True/False

According to the 20/80 rule,sales personnel should spend the first 20 percent of a sales appointment listening to the customer and the last 80 percent of the time explaining the benefits of the product.

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Definitions:

Interpersonal Determinant

Factors related to social interactions and relationships that influence an individual's behavior or decisions.

Personal Determinant

factors or attributes inherent to an individual, such as beliefs, values, and attitudes, that influence personal behavior and decisions.

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