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Robert Was Listening to the Instructions Provided by His Boss

question 7

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Robert was listening to the instructions provided by his boss.However,it was difficult to hear each step because Caitlin and Josh were engaged in a discussion close by.Which barrier to effective listening is hindering Robert's ability to listen to his boss?


Definitions:

Heuristic

A mental shortcut that allows people to solve problems and make judgments quickly and efficiently.

Self-Image

How an individual views themselves, which can be influenced by internal perceptions and external feedback, and is a component of self-concept.

Self-Esteem

An individual's subjective evaluation of their own worth or value.

Influencing Attitudes

The process by which individuals try to change the beliefs, feelings, or behaviors of others towards a person, object, or event.

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