Informal Networks Often Provide Information That Confirms or Contradicts Official

question 41

True/False

Informal networks often provide information that confirms or contradicts official channels.

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Definitions:

Operational CRM

A type of Customer Relationship Management focused on streamlining and improving the business operations that involve direct interaction with customers.

Bundling

The practice of selling multiple products or services together as a single combined unit, often at a discounted price.

Upselling

A sales technique where a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.

Low-end CRM

Customer Relationship Management systems designed with fewer features and capabilities, targeted towards small businesses or users with basic requirements.