Examlex
Mixed cultures are also referred to as contaminated cultures.
Feeling Rules
Norms that dictate which emotions are appropriate for particular roles in a social context.
Emotion Labor
The process of managing feelings and expressions to fulfill the emotional requirements of a job.
Surface Acting
An emotional labor strategy where individuals feign or suppress genuine feelings to meet certain job or social expectations.
Display Rules
Cultural norms that dictate how emotions should be expressed, managing the appearance and suppression of emotions in social settings.
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