Which of the Following Is an Example of a Customer

question 3

Multiple Choice

Which of the following is an example of a customer KPI?

• A) Customer online engagement level
• B) Capacity utilization rate
• C) Cost per lead
• D) Net promoter score

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Definitions:

Percent

A unit of proportion or ratio expressed as a fraction of 100, often used to quantify relative change or differences.

Inequality

The unequal distribution of resources, opportunities, and rights among people in a society, often leading to social and economic disparities.

Rich

Having a great deal of money, resources, or assets; wealth.

Poor Countries

Nations with low levels of socioeconomic development, characterized by low incomes, high poverty rates, and limited access to basics.