Examlex
Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.
Empowerment
Giving employees permission to make decisions and take action on their own to help customers.
Predictive Modeling
The process of using data mining and probability to forecast outcomes. Each model is made up of a number of predictors, which are variables that are likely to influence future results.
Customer Service Activities
Tasks or efforts undertaken by a company to ensure customer satisfaction and handle inquiries, complaints, or assistance requests effectively.
Human And Mechanical
Covers processes or tasks performed by humans and machines, highlighting the interaction or division of labor between human skills and mechanical automation.
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