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Senior management at Candoo Graphics has numerous administrative and client problems. In the past, the company assigned one person (typically a senior executive or department manager) to solve each problem alone. Although no one was prevented from discussing these issues with colleagues, the macho style of most managers was that they could overcome the challenging assignment without anyone's help. The results were usually adequate, but rarely exceptional. A few were disastrous. Senior management is now considering involving employees in these decisions, but it isn't sure how employee involvement makes a difference. Explain to Candoo's managers how employee involvement potentially results in more effective decisions.
Learning Organisation
An entity that actively facilitates the learning of its members and continuously transforms itself to achieve superior outcomes.
Bureaucratic Organisation
A structured, formal organization characterized by fixed rules, a clear hierarchy, and detailed procedures and protocols to manage activities.
Mature Organisation
An organization that has developed over time to a stage where it enjoys stable growth, well-established systems, and processes, and a clear sense of identity.
Systems Thinking
An analytical approach that focuses on understanding how components of a system interact with each other within a complete entity or larger system.
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