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The Positive Effect of Job Satisfaction on Customer Satisfaction Is

question 201

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The positive effect of job satisfaction on customer satisfaction is most clearly explained by:


Definitions:

NEO Personality Inventory-3

is a psychological personality assessment instrument which measures five major domains of personality: Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.

Third Party Observer

An independent individual who monitors and reports on the behavior or events without being directly involved.

Positive Attributes

Qualities or characteristics of a person that are beneficial, virtuous, or advantageous in nature.

Rorschach Inkblot Cards

A projective psychological test consisting of ten inkblots printed on cards, used to analyze a person's personality structure and emotional functioning by interpreting their responses to the inkblots.

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