Examlex
Employees with higher job satisfaction tend to convey more friendliness and positive feelings to customers.
Customer Relationship
The strategies and processes that a company uses to manage its interactions with current and potential customers, aiming to improve customer satisfaction and loyalty.
Market Orientation
A business approach or philosophy that focuses on identifying and meeting the stated or hidden needs or wants of customers.
Principal Competitors
The main companies or businesses that compete in the same market or industry.
Target Customer Segment
A distinct segment of the marketplace that a corporation directs its offerings towards.
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