All Technical Employees at a Paper Mill Take a Course

question 13

Multiple Choice

All technical employees at a paper mill take a course on how to operate a new paper-rolling machine.This course will improve job performance mainly by altering employee:

• A)aptitudes
• B)role perceptions
• C)motivation
• D)organizational citizenship
• E)learned capabilities

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Definitions:

Social Desirability Bias

The tendency of survey respondents to answer questions in a manner that will be viewed favorably by others.

Socially Approved

Regarded or accepted by society as being correct, appropriate, or beneficial.

Selfish Manner

Acting with concern for one's own welfare or advantage at the expense of or without regard for others.

Agreeing

The act of sharing the same opinion or position as someone else.