To Increase Work Efficiency and Make It Easier to Match

question 58

Multiple Choice

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

• A)divide work into more specialized jobs.
• B)rely on formal hierarchy as a coordinating mechanism.
• C)rely on a narrow span of control.
• D)centralize decision making.
• E)rely on formal hierarchy AND a narrow span of control.

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Definitions:

Sales Call Planning

The process of organizing and strategizing the various aspects of a sales visit or phone call to maximize effectiveness.

Customer Benefit Plan

A strategy or program developed by businesses to offer added value or benefits to customers, aiming to increase customer satisfaction and loyalty.

Creating Steps

Developing phases or actions in a plan or process to achieve a specific goal.

SMART

An acronym standing for Specific, Measurable, Achievable, Relevant, and Time-bound, commonly used to guide goal setting.