Southwest Airlines Is a Good Example of the Concept of Service

question 13

Multiple Choice

Southwest Airlines is a good example of the concept of service criteria because ______.

• A)It flies a variety of planes made only by Boeing
• B)It minimize service costs by having untrained employees performing routine maintenance
• C)Its service terminals are in low-cost parts of the country
• D)It flies only Boeing 737s so maintenance crews need to know only one plane
• E)None of these

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Definitions:

Genes Predispose

The genetic factors that increase the likelihood of developing certain diseases or characteristics.

Motivation

The method that starts, directs, and sustains actions aimed at achieving specific goals.

Energizes Behavior

Stimulates or motivates action, often enhancing activity levels and prompting engagement.

Sea Turtles

Marine reptiles known for their long lifespan, migration patterns, and role in marine ecosystems.