Studies of Air Traffic Controllers Who Work in a Busy

question 12

Multiple Choice

Studies of air traffic controllers who work in a busy airport indicate that they

• A) enjoy better health later in life.
• B) show immediate effects, but recover quickly.
• C) recover gradually, but exhibit no lasting effects of the stress.
• D) may be more likely to have high blood pressure and ulcers.
• E) are more likely to show avoidance of stress in the future.

Understand the definitions and differences between prejudices, discrimination, ethnocentrism, and sexism.

Recognize the societal and organizational factors contributing to prejudice and discrimination.

Identify the psychological and social theories explaining the origins of prejudice.

Comprehend the legal framework and organizational policies aimed at combating discrimination and promoting equality.

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Definitions:

Ethnocentrism

The belief that one’s own ethnic group, nation, or religion is superior to all others.

Interdependence

A relationship between entities where each is mutually dependent on the other, often used to describe economic or ecological systems.

Acculturation

The process of adopting the cultural traits or social patterns of another group, especially by contact and interaction.

Diffusion of Responsibility

A sociopsychological phenomenon whereby a person is less likely to take responsibility for action or inaction when others are present.