Which of the Following Statements About Formal and Informal Communication

question 33

Multiple Choice

Which of the following statements about formal and informal communication channels is most accurate?

• A) All relevant organizational information should flow through formal communication channels.
• B) Ideally, the heaviest flow of information within an organization should be downward from decision makers to workers.
• C) Managers should do everything possible to avoid grapevine communication within an organization.
• D) The longer the lines of communication, the greater the chance for message distortion.

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