Pam McNally Is Planning to Use the Services of the Better

question 32

Multiple Choice

Pam McNally is planning to use the services of the Better Business Bureau.A major purpose of the BBB is to help:

• A)recommend reputable companies in an area.
• B)resolve consumer complaints against local merchants.
• C)lobby for improved consumer protection laws.
• D)evaluate products and services for quality.
• E)represent business in government hearings.

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Definitions:

Businesses

Organizations engaged in commercial, industrial, or professional activities, aiming to earn a profit by providing goods or services.

Consumers

Individuals or groups who purchase goods and services for personal use.

Recorded

Captured in a form that can be saved and played back, such as audio, video, or digital file.

Experienced

Having knowledge or skill in a particular area or field obtained through involvement in or exposure to it over a period.