Listening to Customers Usually Results in Increased Sales and Profitability

question 18

True/False

Listening to customers usually results in increased sales and profitability, as well as improved customer retention.

---

Definitions:

Euphoria

A state of intense happiness and self-confidence, sometimes artificially induced by the use of drugs or when experiencing certain psychological states.

Recreational Drug

Substances taken for enjoyment, rather than for medical reasons, which can alter perceptions, feelings, or consciousness.

Psychological Dependence

A form of dependence characterized by emotional–mental cravings for a substance or behavior, often in the absence of physical dependency.

Hallucinogens

Substances that alter perception, thoughts, and feelings, often leading to visual or auditory hallucinations.