What Is Web Analytics

question 69

Multiple Choice

What is Web analytics?

• A) Analyzes text flowing across the Internet,including unstructured text from blogs and messages
• B) The process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise
• C) Analyzes unstructured data to find trends and patterns in words and sentences
• D) Analyzes unstructured data associated with websites to identify consumer behavior and website navigation

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Definitions:

Vicariously Liable

Legal responsibility assigned to one party for the actions of another, usually in employer-employee relationships.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, or other verbal or physical harassment of a sexual nature.

Tort Claims

Legal actions based on civil wrongs that cause someone to suffer loss or harm resulting in legal liability for the person who commits the tortious act.

Retaliation

Act of taking revenge or responding with similar negative actions towards someone who has caused harm.