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What Serves Only One Customer or Organization and Can Be

question 57

Multiple Choice

What serves only one customer or organization and can be located on the customers' premises or off the customer's premises?


Definitions:

Negative Messages

Communications that convey refusal, denial, or displeasing information to the recipient.

Refuse A Request

The polite or strategic way of declining someone's plea or requirement.

Organization

An arranged group of people with a particular purpose, such as a business, government body, or charity.

Soften The Blow

Techniques used to deliver bad news or negative feedback in a way that minimizes upset or backlash.

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